Returns & Exchanges
We want you to feel confident in your skincare journey, which is why we offer a 30-day return policy on all products if you aren't completely satisfied with your results. Please ensure items are returned in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our dedicated support team via email with your order number and the reason for your return to receive a unique Return Authorization code.
- 2.Prepare Your Package
Securely pack the items in their original boxes, ensuring the products are protected, and include your printed Return Authorization form inside the parcel.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location; we recommend obtaining a tracking receipt for your records.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund back to your original payment method within 5-7 business days.